Privacy policy
1. Data controller
Armen'Dèche Excursions, whose registered office is located at Ponton du Vendée Globe, Port Olona, 85100 Les Sables d'Olonne, is the controller of the personal data collected on this website.
Contact: armendeche.excursions@gmail.com
2. Data collected
We collect the following data:
- First and last name
- Email address
- Phone number
- Booking data (date, excursion, number of passengers)
- Browsing data (cookies, IP address)
3. Purposes of processing
- Managing bookings and payments
- Responding to contact and quote requests
- Sending confirmations and practical information
- Improving the user experience on the site
- Compliance with legal and accounting obligations
4. Legal basis
Processing is based on the performance of a contract (booking), consent (contact form, cookies) and legitimate interest (service improvement).
5. Retention period
Booking data is kept for the time required to manage the commercial relationship, then archived in accordance with legal obligations (5 years for accounting data). Contact data is deleted 3 years after the last exchange.
6. Your rights (GDPR)
In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, as a data subject you have the following rights:
- Right of access to your personal data
- Right to rectification
- Right to erasure (right to be forgotten)
- Right to restriction of processing
- Right to data portability
- Right to object
To exercise these rights, contact us at armendeche.excursions@gmail.com. You may also lodge a complaint with the CNIL (www.cnil.fr), the French data protection authority. We will respond within one month of receiving your request.
7. Cookies
This site uses technical cookies required for its operation and analytical cookies to measure audience. You can manage your cookie preferences at any time through your browser settings.
8. Data transfer
Your data is not transferred outside the European Union. It is never sold to third parties.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or alteration.