Frequently asked questions

Booking is done online through our secure module. Choose your excursion, pick a date and time slot, enter the number of passengers and complete payment. You receive a confirmation by email.

We accept credit card payments (Visa, Mastercard) through our secure booking platform. On-site payment is not available.

Free cancellation up to 48 hours before departure with a full refund. Between 48 and 24 hours, we offer a free reschedule. Under 24 hours or no-show: no refund, except in cases of force majeure.

No, swimming skills are not required. All passengers wear a certified life jacket throughout the trip.

Safety comes first. The captain checks the forecast and decides at the latest 2 hours before departure. If the trip is cancelled due to weather, you get a full refund or a free reschedule.

Yes. Our captain holds captain and mechanic certifications, volunteers as a sea rescuer with the SNSM (French sea rescue) and trains boating licence candidates. He knows the Atlantic coast inside out.

Children are welcome from age 4, accompanied by an adult. Children's life jackets are provided in every size.

Ty Papotte is certified for 12 passengers (excluding the captain). This small group size keeps comfort, safety and a quality experience.

Bring warm clothes (even in summer, the sea wind is cool), a windbreaker, closed non-slip shoes, sunscreen, sunglasses and a waterproof pouch for your phone. Life jackets are provided.

You pick a voucher on our site, receive it by email as a PDF and pass it on. The recipient books online using the voucher code.

Our gift vouchers are valid for 1 year from the purchase date. They work for any of our excursions, subject to availability.

Yes, our « Liberté » voucher lets you choose the amount you want to gift. The recipient uses it as credit for the excursion of their choice.